Key Responsibilities:

 Ensured timely and accurate posting of payments in corresponding accounts.  Monitored daily payment activity and addressed any failed or declined transactions promptly.  Identified and resolved discrepancies between order values and payments.  Managed end-to-end refund requests, including verifying order details, confirming product returns, and issuing refunds in accordance with company policies.  Regularly reviewed payment gateway reports to match e-commerce sales data, ensuring all successful transactions were properly captured.  Filing work